What is Blue?

Blue is Dolphin software in a browser. No need for onsite software servers; data backups and software updates are automatic, so you always access the latest version of software. Further, Blue has built-in privacy features to keep your data secure and help you stay HIPAA compliant.

  • All Devices
  • All Platforms
  • All Browsers
  • Unlimited
    Storage
  • No Local
    Server
  • Automatic
    Updates & Backup

Blue is currently designed for orthodontic specialty dental practices, with features for pediatric dental and oral maxillofacial specialty practice features to be added in the imminent future.

Conceived, built, and designed from the ground up, Blue works on all computing platforms and runs on all devices such as PCs, Macs, tablets and smart phones. You run the very latest version of Blue every time you login, and all data backups are done automatically with an unlimited amount of storage capacity. And, you can use Blue almost anywhere at any time.

Key aspects of Blue:

  • Modern, intuitive interface
  • Runs on any operating system/hardware (this includes desktops, laptops, tablets)
  • Software is always up-to-date
  • No need for on-site servers
  • Significant IT cost savings
  • Automatic backups
  • Unlimited storage
  • Secure

Blue is available in two tiers:

Blue Practice

Dolphin Blue Practice is a user-friendly, secure, web-based software designed for use by specialized dental practices. Blue Practice features a customizable practice Dashboard with programmable widgets, and the following practice management features: scheduling, financials, treatment card/charting, patient questionnaire, SMS (short message service), electronic insurance claim processing, appointment reminders (via SMS or email), care calls, electronic signature, practice reporting, credit card processing (PCI Compliant), basic patient photo acquisition, management and cataloguing and Aquarium® patient education movies. Dolphin Blue Practice helps dental practices to manage the daily tasks of their practice.

Blue Dashboard
Appointment Detail
Patient Profile
Treatment Information
Treatment Card
Tooth Chart
Letters
First Exam Letter
 

Blue Imaging

Dolphin Blue Imaging is a user-friendly, secure, web-based software that includes image acquisition, basic image manipulation and viewing, cephalometric tracing, measurements and image superimpositions. It assists dental specialists in case diagnosis and treatment planning. Dolphin Blue Imaging integrates with Dolphin Blue Practice. Dolphin Blue Imaging is intended for use by trained and qualified dental professionals, and the results produced by the software’s diagnostic and treatment-planning tools are dependent on the interpretation of trained and licensed practitioners.

Imaging
Timepoint View
Digitize
Superimpose

Pricing is subscription-based with a choice of plans.

Blue FAQ

What kind of practice is Blue best suited for?

Blue is a good choice for a variety of practice types:

  • Practices new to Dolphin who are switching from a different system.
  • New practices.
  • Practices with an aging file server.
  • Practices with multiple locations.
  • Practices needing a more flexible IT infrastructure.
  • Practices needing a more mobile work environment.

How easy is it to learn Blue?

Blue has simple option menus, making it easy and quick to find what you need. Blue employs the same user interface as most smart phone applications. In addition, Blue features special software that performs as a built-in trainer, guiding you through all common tasks and workflow.

How is Blue packaged to accommodate different practice needs?

Blue Imaging and Blue Practice integrate with each other and are purchased separately. Blue Imaging includes image acquisition; basic image manipulation and viewing; cephalometric tracing; measurements; and image superimpositions.

Blue Practice includes a customizable practice Dashboard with programmable widgets, and the following practice management features: scheduling, financials, treatment card/charting, patient questionnaire, SMS (short message service), electronic insurance claim processing, appointment reminders (via SMS or email), care calls, electronic signature, practice reporting, credit card processing (PCI Compliant), basic patient photo acquisition, management and cataloguing, and Aquarium® patient education movies.

What browsers does Blue support?

Blue supports Chrome (60.0.3112 or later) and Safari (OS El Capitan Safari v11.0.3 or later) browsers with support for Firefox and Edge coming later this year. Blue runs on a variety of operating systems, including Windows 10 (or later), OS X (El Capitan or later), iOS (10 or later), Android and Chrome OS. Lastly, Blue runs on nearly all current computing devices.

What kind of technical support is included in my Blue subscription?

We have built our solid reputation by offering the most responsive support in the profession be it by phone, chat or email.

Blue brings an additional line of support to the ranks with its built-in Digital Adoption Platform (DAP), which guides you through the software in real time. DAP technology will walk you through the new features and updates, in addition to everyday Dolphin tasks.

What technology does Blue use?

Blue is built with HTML5 and connects to the reliable and high-performance Microsoft Cloud platform, allowing staff to access your practice information from almost anywhere and at any time. Blue is also enterprise-ready. This means that it scales easily and securely from a single-location practice, all the way up to an organization with dozens of providers and locations serving tens of thousands of patients.

What types of ancillary hardware (e.g. digital x-ray sensors, intra-oral cameras, scanners, etc.) can Blue integrate with?

Blue integrates with most TWAIN-compatible devices for digital x-ray systems and desktop flatbed scanners. Blue also supports "Dolphin-provided" integrations such as AirTechniques systems.

Can an iPad be used to run Blue? How about for a check-in computer?

Yes, and Yes!

Where is data stored?

Blue utilizes Microsoft Cloud in enterprise-level data centers around the world. Blue data is geo-located, which means you connect to the data center closest to you. There are Microsoft data centers throughout the world.

How secure is Dolphin Blue?

All patient data stored in Blue are encrypted, as well as when in transit between the practice and the data center. This is very secure! Further, data stored in Blue cannot be directly “traced” back to the patient, which is crucial if ever data were to be compromised.

How does Blue help me keep HIPAA compliant?

All data privacy compliance measures have been addressed in Blue, enabling practices to easily keep their PHI (Protected Health Information) and PII (Personally Identifiable Information) secure, and stay compliant with HIPAA (Health Insurance Portability and Accountability Act of 1996).

Are there any additional costs?

The monthly subscription fees provide you with secure access to Blue, automated backup and the latest software. The following premium features do have added costs: SMS text messaging; Dolphin Mobile, MyOrthodontist and New Patient Forms. Also, 3rd party vendors that integrate with Blue—such as Change Healthcare and X-Charge—charge their own separate fees.

Does Blue require special hardware or devices?

We recommend customers have “current” models of desktop computers; notebook computers; thin client laptop, such as Chromebook; or tablets such as iPad.

I’ve been using the same operating system for years and I don’t want to switch. Will this be a problem?

Blue runs on any operating system that supports a web browser. This includes PC, MacOS, iOS, Android and ChromeOS. Although, due to data and application security reasons, we recommend you run the latest update of your operating system and browser.

What kind of Internet bandwidth does Blue need to perform at its best?

For best performance, we recommend “business grade” Internet. To successfully operate Blue in an office environment, we also recommend an “emergency” Internet source, such as a personal wifi or a data-enabled mobile phone, in case your main primary Internet access becomes unavailable.

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