If you are quality-conscious, proactive and desire to contribute and build your future in a warm, caring, team environment, consider a career at Dolphin!

Technical Support (Ref#TS51504)

RESPONSIBILITIES

We are actively seeking a technically-minded person, with excellent customer service skills and past experience in a technical-related field. An AA degree or equivalent is desired. Customer service and technical aptitude are the most important components of this position. This position requires that you interact over the phone with dental-specialty professionals, dental techs and IT professionals.

REQUIREMENTS

• Must be willing to quickly become an expert with our product
• Ability to troubleshoot software issues over the phone
• Proactive and efficient in dealing with technical issues
• Must thrive on high call volume activity
• Team-oriented
• Ability to interact with customers while showing courtesy and professionalism
• Ability to speak a second language a plus
• Occasional travel is required
• Energetic and outgoing

BENEFITS

Dolphin is an equal-opportunity employer and provides competitive compensation-benefit packages. We are a small dedicated group of professionals that take our careers seriously, but still manage to have fun. If you want to build your future in a warm, caring team environment; please send your resume and salary requirements to techsupportcareers@dolphinimaging.com