Course: Friday, March 4 10:00 - 12:00 New Hummingbird Dolphin Reports Join Karen and Loryn Steinrad (Dolphin Management Software Quality Assurance Engineer) as they explore the new 2011 Dolphin Reports created for Hummingbird Associates. You will learn why the data is important and how to implement changes in your practice based on the information gleaned from the reports. Ms. Karen Moawad – Practice Management Consultant Karen Moawad is the founder and C.E.O. of Hummingbird Associates, an orthodontic management consulting firm headquartered on Bainbridge Island, near Seattle, Washington. During the past 26 years she has finely tuned her skills integrating efficient management systems with a humanistic, motivational approach to auxiliary utilization. Besides consulting in orthodontic practices, Karen lectures extensively.